CertiCraft is so user-friendly, Abby Leaf mastered it with no training.

The Facility: Abby Leaf Cannabis

Facility Overview: Standard cultivation (standard processing coming soon!)
Conversation with: David Trask
Role on Team: Operations Manager
Location: Abbotsford, BC
My favourite thing about CertiCraft: "I don't care about bells and whistles—I care about integrity and working with good people... and the people at CertiCraft are amazing! As long as I'm in charge, we will never use anything other than CertiCraft."

Simple software for all technological comfort levels

"I find CertiCraft incredibly easy to use. When I started my role, we were already using CertiCraft, so I had to learn it on the spot. I clumsily got started and was amazed at how quickly I figured it out! I don't use a lot of computer programs, but CertiCraft just makes sense. I really like the layout, and the names of the commands you can run are intuitive. I definitely prefer clear labels over strange icons or unclear abbreviations! The Sandbox feature is also brilliant as it allowed me to get comfortable using the entire program in a safe environment before making changes that affect our license."

Real support from real people

"I took a webinar early on about Health Canada with you guys. Right from the start, you were honest about how frustrating it can be. You used a few swear words and made me laugh, which was a refreshing change from the usual boring webinars. It was fun, and I learned a lot. It made me feel like you guys were unique and that you stood out from the rest. I also felt like if I said a swear, I wouldn't be in trouble, and as you know, sometimes working in this industry really wants to make you swear!"

"I've received phenomenal customer support, especially during tough times when I felt frustrated and stuck. Nick has been particularly helpful and understanding. Once, just before a long weekend, he assisted us late on a Thursday without any hesitation, even though the next day was Good Friday. I was under a lot of pressure, but his calm and helpful attitude made a big difference. People's demeanor may seem like a small thing, but it's actually a big deal. In fact, the last time I saw Nick, he picked me me up and swung me around like I was a kid again!"

Would you recommend CertiCraft?

"Yes! it's absolutely stellar! You can start using it right away, even on the first day you get it. The FAQs and online tutorials are all based on real questions people have asked, which is really smart because it's specific to the industry, not just the software. I appreciate that you're a local, small business with real people who use authentic language. Working with a team that respects and values cannabis, both recreationally and medically, is crucial. You can satisfy the CRA and Health Canada's requirements easily without training because it's intuitive and straightforward, making audits easy to navigate.

"Perhaps most importantly, someone's fancy car or suit will never impress me. What I care about is how you act, how you treat people, and how you speak, and that's been rock solid with CertiCraft since day one."