Published
Apr 07 2026
Facility Overview: Cultivator, Processor, Retailer
Conversation with: Alex Lebreton
Role on Team: Founder, CEO
Location: New Brunswick
Case Study Context: Enigma farms is an interesting case study. They switched away from CertiCraft because they were offered an incredibly cheap deal by one of our competitors… and then switched right back to CertiCraft a couple months later. Watch the videos below to hear Enigma Farms’ thoughts on our cannabis compliance software.
Experience with CertiCraft: “We switched back to CertiCraft because it’s one of the tools we can’t live without. With everything we have going on in the industry and all the moving parts to our business, this is one of the tools that make my life quite a bit easier.”
"The first time we used CertiCraft, I took the onboarding for granted. It was so easy! It took a matter of minutes. CertiCraft might look simple, but everything you need is right there. It's easy to find, there's nothing hidden, and there are no frustrating workarounds.
"Getting into [redacted] was a completely different story. It took quite a bit of time to get started, with lengthy meetings and phone calls from different departments, and I often found myself reaching out to support for things I'd already learned several times. If the program is meant to track your production and track your harvest, there were too many extra steps that didn't need to be there. It just shouldn't be that difficult."
“CertiCraft is really designed for each type of processing that you might need to do. If I’m trying to make a pre-roll run, the process is clear and right there right in front of me. If somebody’s making hash or extract, they have a different clear process for their needs. Each product has its own process tailored for what people need. I can tell that you guys listen to the feedback your customers give you, because for me, without even having to ask, I could tell what I needed to do without confusion or frustration.
“In the other program—[redacted]—the learning curve was never-ending. I was always doing the wrong thing. It was this big, generic ‘doesn’t matter what you’re trying to create’ system that had way too many irrelevant options. It was so frustrating! It made processing so hard that the money we saved by switching to [redacted] just wasn’t worth it. We needed to go back to the software that just makes sense without training.”
"It was an amazing deal. And when that deal is in front of your face, it's hard to say no. But once we left CertiCraft, we had instant regret. The other program was very difficult to use. I'd have to call their support team over and over for my monthly reports. And they didn’t even offer a B-300 filing—which we weren't told until after we'd already switched.
“But with CertiCraft, everything you need is there. It's easy to figure out, easy to get your pre-roll run going, and your B-300 reports are a click away. Same thing with the Health Canada reports and CRA audits. It’s all just very easy to use.
"If you're not with CertiCraft yet, you're wasting your time. Get with CertiCraft right now.”
