Conversation With: Jessi G
Role: Quality Assurance, Customer Support Team Member Since: 2023
Location: Victoria, BC Fun Fact: Jessi loves cannabis and beta-test games as a hobby in her spare time.
With a career path as dynamic as her personality, Jessi hails from rural Manitoba but relocated to BC during the COVID-19 pandemic. Here, she dove headfirst into the cannabis industry, gaining hands-on experience by kickstarting the edibles department at a prominent standard facility and excelling as an executive assistant at a micro-cultivation site. She’s a powerhouse with a deep understanding of cannabis operations and a knack for navigating computer programs with ease. Here’s what Jessi recommends:
"One of the most underutilized tools is the Change Over Time Reports. These reports log all the events affecting your compliance data but can look at first glance." Here’s how to make them easier to work with:
As she puts it, "these reports essentially give you the information that populates your compliance reports. If values don’t match up, this is a great resource for troubleshooting before reaching out to support."
Side note: our CRA Audit Report uses the Change Over Time report under the hood.
"When working with large audit logs or reports, CTRL/CMD + F is your best friend. It allows you to quickly search for specific commands or events."
"I use Control + F all the time, especially when analyzing a large audit log. It takes me straight to what I’m looking for and saves a lot of scrolling."
"Sometimes, your browsers caches data that isn't current. When that happens, a standard browser refresh won’t cut it." Enter CTRL/CMD + Shift + R, a refresh shortcut that ignores your browser's cached data.
"I like to think of CTRL/CMD + Shift + R as giving the browser a good smack upside the head—it’s the best way to fully reset things when they’re acting up without needing to delete your cache," she explains.
Jessi worked closely with our development team to make sure that you can snap photos on your phone and upload them directly into CertiCraft through the Notes System. “There’s no need to mess around with transferring files to a computer first—just take the photo, login, and upload it straight to the batch,” she says. “CertiCraft isn’t just something you have to use in the office—it’s right there in your hand when you need it." You might need to "enable Desktop site" on your phone if looks weird at first.
Jessi’s wealth of experience and insider tips will help supercharge your experience navigating CertiCraft. With these suggestions (and more coming soon!), CertiCraft will streamline your cannabis operation greatly. Save time and money every day with the countless automations that our cannabis compliance software brings to the table. Whether you’re troubleshooting data or managing compliance on the go, CertiCraft is designed to work seamlessly for you—anytime, anywhere.