Facility Overview: Micro-Cultivator
Conversation with: Jeremiah Sathiananthan
Role on Team: Owner/Operator
Location: British Columbia
“What I love about CertiCraft is that the interface is easy to use. There's nothing unnecessary or confusing; everything is simple to navigate. And the few times I’ve needed it, you have a great user manual. Everything is just very easy.”
“The backend customer support from Nick and Jacob is excellent, which really goes a long way in solidifying the fact that we're going to be customers for a long time. Anytime I have a question, I can just text the support team. Jacob is very quick to reply every time I need something. When we made the switch, we were looking for really stellar customer support. It was one of the things that was really problematic with other software."
"Reporting submission is probably my favourite feature of CertiCraft. And secondly, I like the backdating feature. I try not to use it a lot, but that's also a good one.”
"As a business owner, we’ve gotten exactly what I need from CertiCraft since the very beginning. The sales process was very easy to understand. The onboarding process was even easier. The ongoing support is paramount. You're going to get tremendous value for what you're paying.”