--- title: "Why They Switched to CertiCraft #3: Sun Coast Cannabis" description: Read why licensed producer Sun Coast Cannabis chose to switch to CertiCraft seed-to-sale software and their positive experience since switching. image: https://certicraft.com/hubfs/Why%20They%20Switched%20to%20CertiCraft_Sun%20Coast%20Cannabis%20Case%20Study.jpeg --- # Why They Switched to CertiCraft #3: Sun Coast Cannabis Published
 Jun 08 2023 Last Updated Mar 22 2024 Author
 Sami Majadla ![Why They Switched to CertiCraft #3: Sun Coast Cannabis](https://certicraft.com/hs-fs/hubfs/Why%20They%20Switched%20to%20CertiCraft_Sun%20Coast%20Cannabis%20Case%20Study.jpeg?height=477&name=Why%20They%20Switched%20to%20CertiCraft_Sun%20Coast%20Cannabis%20Case%20Study.jpeg) ##### Table of Contents ##### Speak with us today! [Get in touch](https://certicraft.com/contact-us) Share - - - ### The Facility: Sun Coast Cannabis ### ![Speaker in ring (14)](https://certicraft.com/hs-fs/hubfs/Speaker%20in%20ring%20(14).png?width=175&height=175&name=Speaker%20in%20ring%20(14).png) ![sun coast logo-01](https://certicraft.com/hs-fs/hubfs/sun%20coast%20logo-01.png?width=185&height=185&name=sun%20coast%20logo-01.png) Facility Overview: Micro-cultivation and micro-processing            Conversation with: Aimee Thornber Role on Team: CFO Location: Sunshine Coast, BC                                                                      Favourite thing about CertiCraft: “If I need help, you guys are there. If I have an issue, it gets resolved the same day. You even send me step-by-step instructions with pictures! It's great!” ### Experience with Previous System “[Redacted] was my worst nightmare. They didn't have a knowledgebase like you guys do, so I had to guess how to do certain things. They didn't have an editing system either, so when I did the wrong thing, I had to ask them to fix it for me. Sometimes I never heard back from them. When I did, they'd schedule a conference call 3 weeks out where l had to spend literal hours convincing them that it was an actual mistake. They made me feel horrible." ![blogskinny_sad](https://certicraft.com/hs-fs/hubfs/blogskinny_sad.png?width=700&height=168&name=blogskinny_sad.png) ### Before Switching to CertiCraft - Fixing mistakes was stressful. - The customer support was horrible. - [Redacted] was buggy and unreliable. - This meant I had to do government reports manually ### Why CertiCraft? “I actually wanted to use CertiCraft originally, but the consultant we were working with pushed us to [redacted]. After our terrible experience with [redacted], I reached out to you guys because you make it so easy. Your system is well laid out and simple to follow and understand. Somebody who isn't good with software could easily use it.” ![blogskinny_happy](https://certicraft.com/hs-fs/hubfs/blogskinny_happy.png?width=695&height=167&name=blogskinny_happy.png) ### Since Switching to CertiCraft I just love it so much! It's great! Everything about CertiCraft is better than [redacted]. It's just so easy to use! It makes sense and has saved me a lot of headache. Thank you for making it! I'm also so happy to finally be able to submit my monthly reports from software. Doing that manually before CertiCraft really sucked.” ### Ready to discover how much time, money, and stress CertiCraft can save you and your team? [ Book a Demo ](https://certicraft.com/contact-us) ## Related articles Here are some other posts with the Case Studies tag. ![Why They Switched (Back) to CertiCraft #10: Enigma Farms](https://certicraft.com/hs-fs/hubfs/clienttestimonial_enigma_rough2-1.png?width=470&height=260&name=clienttestimonial_enigma_rough2-1.png) ###### Why They Switched (Back) to CertiCraft #10: Enigma Farms Hear why Enigma Farms switched back to CertiCraft Seed to Sale Software after trying out a competitor. Spoiler: CertiCraft is easy to learn & easy to love. [ Open Article ](https://certicraft.com/learn/case-studies/why-they-switched-to-certicraft-10-enigma-farms) ![Why They Switched to CertiCraft #9: Sathiananthan Farms](https://certicraft.com/hs-fs/hubfs/clienttestimonial_sam_rough2.png?width=470&height=260&name=clienttestimonial_sam_rough2.png) ###### Why They Switched to CertiCraft #9: Sathiananthan Farms Read how CertiCraft Seed to Sale Compliance Software helped cultivator Sathiananthan Farms from day 1, with responsive customer service and easy reporting. [ Open Article ](https://certicraft.com/learn/case-studies/why-they-switched-to-certicraft-testimonial-sathiananthan-farms) ![How Hazy Hills uses CertiCraft to keep their CRA Status Spotless](https://certicraft.com/hs-fs/hubfs/Hazy%20Hills%20Cover%20Image.jpg?width=470&height=260&name=Hazy%20Hills%20Cover%20Image.jpg) ###### How Hazy Hills uses CertiCraft to keep their CRA Status Spotless Hazy Hills owner Jasbir Kooner shares how CertiCraft’s prompts prevent errors and simplify CRA audits, making compliance easy for licensed cannabis producers. [ Open Article ](https://certicraft.com/learn/case-studies/how-hazy-hills-uses-certicraft-to-keep-their-cra-status-spotless) ![Why They Switched to CertiCraft #8: Kush Mountain Craft](https://certicraft.com/hs-fs/hubfs/Kush%20Mountain%20Craft%20Logo.jpg?width=470&height=260&name=Kush%20Mountain%20Craft%20Logo.jpg) ###### Why They Switched to CertiCraft #8: Kush Mountain Craft Hear how easily the team at Kush Mountain Craft were able to learn CertiCraft compliance software, and how the founders alone saved 45-60 hours a month! [ Open Article ](https://certicraft.com/learn/case-studies/why-they-switched-to-certicraft-8-kush-mountain-craft) [ View all posts ](https://certicraft.com/learn) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Sami Majadla", "url" : "https://certicraft.com/learn/author/sami-majadla" }, "dateModified" : "2024-03-22T21:08:47.192Z", "datePublished" : "2023-06-08T17:15:09.000Z", "headline" : "Why They Switched to CertiCraft #3: Sun Coast Cannabis", "image" : [ "https://certicraft.com/hubfs/Why%20They%20Switched%20to%20CertiCraft_Sun%20Coast%20Cannabis%20Case%20Study.jpeg" ], "mainEntityOfPage" : { "@id" : "https://certicraft.com/learn/case-studies/why-they-switched-3-sun-coast-cannabis", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://certicraft.com/hubfs/CertiCraft_Logo_Main.png" }, "name" : "CertiCraft" } } ```