--- title: How CertiCraft helped High Mountain Organics ace their CRA audit description: Licensed producer High Mountain Organics talks about the excellent customer support they received from CertiCraft during a CRA audit. image: https://certicraft.com/hubfs/High%20Mountain%20Organics.jpg --- # How CertiCraft helped High Mountain Organics ace their CRA audit Published
 Apr 03 2024 Last Updated Aug 02 2024 Author
 Sami Majadla ![How CertiCraft helped High Mountain Organics ace their CRA audit](https://certicraft.com/hs-fs/hubfs/High%20Mountain%20Organics.jpg?height=477&name=High%20Mountain%20Organics.jpg) ##### Table of Contents ##### Speak with us today! [Get in touch](https://certicraft.com/contact-us) Share - - - ### The Facility: High Mountain Organics   ![Speaker in ring-1](https://certicraft.com/hs-fs/hubfs/Speaker%20in%20ring-1.png?width=175&height=175&name=Speaker%20in%20ring-1.png) ![HMO logo](https://certicraft.com/hs-fs/hubfs/HMO%20logo.jpeg?width=182&height=182&name=HMO%20logo.jpeg) Facility Overview: Micro-processing, micro-cultivation                  Conversation with: Sean Jones Role on Team: Operations Manager Location: Lillooet, BC Favourite thing about CertiCraft: "I'm always expecting to have to do more work and wonder, 'Am I missing something? This seems too simple.' But with CertiCraft, it really is that straightforward!" ### CertiCraft as your audit advocate  "During our first official CRA site visit, the inspectors arrived with a number of questions about our B-300s. They expressed concerns over not seeing the transitions they expected in the reports and didn't think we were documenting our activities properly." "I contacted CertiCraft's customer support and got a phone call back pretty quickly, which was great because I was really feeling the pressure. CertiCraft walked me through how to download the documentation we needed, which in turn let us complete our site visit with CRA. We're so grateful for the quick support from CertiCraft!" ![An Inside Look at Health Canada Audits](https://certicraft.com/hs-fs/hubfs/An%20Inside%20Look%20at%20Health%20Canada%20Audits.jpeg?width=640&height=360&name=An%20Inside%20Look%20at%20Health%20Canada%20Audits.jpeg) ### Customer support that has your back "I've never encountered conflict or friction from CertiCraft whatsoever. Whenever I need help or don't understand something, a quick shout-out to the support team gets me a fast response. They're always ready to help, sometime with a direct phone call from Nick or other team members, other times with a step-by-step guide for whatever it is that I'm trying to do, complete with screenshots for every step. I really appreciate it!" ### Would you recommend CertiCraft? "Absolutely! CertiCraft makes my life so much easier. It's easy to use, I get support questions answered quickly, and I can move on and focus on running our operations. I feel like it actually gives me a life that isn't just endless paperwork, and I can rest assured things are done properly." "The savings of time, money, and headache add up to so much more than a dollar amount, in my opinion. We've been using your compliance software since we started, and I know CertiCraft will save us even more as we expand. Thank you!" ![4 Ways Cannabis Master Growers Can Save Time and Reduce Stress](https://certicraft.com/hs-fs/hubfs/4%20Ways%20Cannabis%20Master%20Growers%20Can%20Save%20Time%20and%20Reduce%20Stress.jpg?width=848&height=477&name=4%20Ways%20Cannabis%20Master%20Growers%20Can%20Save%20Time%20and%20Reduce%20Stress.jpg)   ### Ready to discover how much time, money, and stress CertiCraft can save you and your team? [ Book a Demo ](https://certicraft.com/contact-us) ## Related articles Here are some other posts with the Case Studies tag. ![WATCH: Easy Cannabis Distribution with CertiCraft Compliance Software](https://certicraft.com/hs-fs/hubfs/Distribution%20Feature%20Iamge.jpg?width=470&height=260&name=Distribution%20Feature%20Iamge.jpg) ###### WATCH: Easy Cannabis Distribution with CertiCraft Compliance Software Watch how CertiCraft simplifies cannabis distribution and sales. Our all-in-one solution streamlines your operations, saves time, and reduces errors. [ Open Article ](https://certicraft.com/learn/cannabis-compliance/watch-all-in-one-cannabis-distribution-with-certicraft-compliance-software) ![Why They Switched (Back) to CertiCraft #10: Enigma Farms](https://certicraft.com/hs-fs/hubfs/clienttestimonial_enigma_rough2-1.png?width=470&height=260&name=clienttestimonial_enigma_rough2-1.png) ###### Why They Switched (Back) to CertiCraft #10: Enigma Farms Hear why Enigma Farms switched back to CertiCraft Seed to Sale Software after trying out a competitor. Spoiler: CertiCraft is easy to learn & easy to love. [ Open Article ](https://certicraft.com/learn/case-studies/why-they-switched-to-certicraft-10-enigma-farms) ![Why They Switched to CertiCraft #9: Sathiananthan Farms](https://certicraft.com/hs-fs/hubfs/clienttestimonial_sam_rough2.png?width=470&height=260&name=clienttestimonial_sam_rough2.png) ###### Why They Switched to CertiCraft #9: Sathiananthan Farms Read how CertiCraft Seed to Sale Compliance Software helped cultivator Sathiananthan Farms from day 1, with responsive customer service and easy reporting. [ Open Article ](https://certicraft.com/learn/case-studies/why-they-switched-to-certicraft-testimonial-sathiananthan-farms) ![The Dire State of Craft Cannabis in Canada: Industry White Paper](https://certicraft.com/hs-fs/hubfs/The%20Dire%20State%20of%20Craft%20Cannabis%20in%20Canada-1.jpg?width=470&height=260&name=The%20Dire%20State%20of%20Craft%20Cannabis%20in%20Canada-1.jpg) ###### The Dire State of Craft Cannabis in Canada: Industry White Paper Explore why Canada’s cannabis industry struggles despite its rich culture, legalization, and global reputation. Download the white paper to learn more! [ Open Article ](https://certicraft.com/learn/cannabis-policy/the-dire-state-of-craft-cannabis-in-canada-white-paper) [ View all posts ](https://certicraft.com/learn) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Sami Majadla", "url" : "https://certicraft.com/learn/author/sami-majadla" }, "dateModified" : "2024-08-02T17:47:49.928Z", "datePublished" : "2024-04-03T22:03:03.000Z", "headline" : "How CertiCraft helped High Mountain Organics ace their CRA audit", "image" : [ "https://certicraft.com/hubfs/High%20Mountain%20Organics.jpg" ], "mainEntityOfPage" : { "@id" : "https://certicraft.com/learn/case-studies/how-certicraft-helped-high-mountain-organics-ace-their-cra-audit", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://certicraft.com/hubfs/CertiCraft_Logo_Main.png" }, "name" : "CertiCraft" } } ```