How CertiCraft helped High Mountain Organics ace their CRA audit

The Facility: High Mountain Organics

Facility Overview: Micro-processing, micro-cultivation                  Conversation with: Sean Jones
Role on Team: Operations Manager
Location: Lillooet, BC
Favourite thing about CertiCraft: "I'm always expecting to have to do more work and wonder, 'Am I missing something? This seems too simple.' But with CertiCraft, it really is that straightforward!"

CertiCraft as your audit advocate 

"During our first official CRA site visit, the inspectors arrived with a number of questions about our B-300s. They expressed concerns over not seeing the transitions they expected in the reports and didn't think we were documenting our activities properly."

"I contacted CertiCraft's customer support and got a phone call back pretty quickly, which was great because I was really feeling the pressure. CertiCraft walked me through how to download the documentation we needed, which in turn let us complete our site visit with CRA. We're so grateful for the quick support from CertiCraft!"

Customer support that has your back

"I've never encountered conflict or friction from CertiCraft whatsoever. Whenever I need help or don't understand something, a quick shout-out to the support team gets me a fast response. They're always ready to help, sometime with a direct phone call from Nick or other team members, other times with a step-by-step guide for whatever it is that I'm trying to do, complete with screenshots for every step. I really appreciate it!"

Would you recommend CertiCraft?

"Absolutely! CertiCraft makes my life so much easier. It's easy to use, I get support questions answered quickly, and I can move on and focus on running our operations. I feel like it actually gives me a life that isn't just endless paperwork, and I can rest assured things are done properly."

"The savings of time, money, and headache add up to so much more than a dollar amount, in my opinion. We've been using your compliance software since we started, and I know CertiCraft will save us even more as we expand. Thank you!"